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Industry - Hospitality
Dr. Manida Lau is a visionary hospitality and gaming executive with over 30 years of experience across Asia and the U.S. As VP at Okada Manila, she drives innovation in product development and operational excellence, notably leading the creation of the City of Dreams loyalty system. Her leadership spans top resorts including The Venetian Macau, City of Dreams, and Studio City. Recognized by NBC Washington and Conglomerate Magazine, she has earned the 2024 CXO2 Business Leadership Excellence Award, 2025 Sociafi Business Leader of the Year. Dr. Lau is a transformative force in integrated resort development and customer experience.